Dear Business Partner,
We would like to provide you with a brief update on Covid-19 recent developments and related effects on our company’s business activities.
As newspapers are reporting, the situation is continuing being critical and the Italian government has prolonged its preventive measures until the 3rd of May 2020.
Following our letter dated 3rd of April 2020, by which we notified you about the impossibility to continue with the scheduled manufacturing activities and the inevitable shut-down of our production facilities due to force majeure, we inform that circumstances have unfortunately not changed. We do not have the permission to reopen our production facilities in Avigliana and Villar Perosa for the upcoming three weeks. As a consequence, we will not be in the position to guarantee delivery times. Of course, we are striving to make our restart in the most efficient way, that we are planning for the 4th of May 2020.
To prepare adequately our whole value-chain for this efficient restart, we do need your visibility. We would like to ask you to update within the next working-days your call-off-orders for the upcoming weeks until end of May.
Please be reassured that it is our priority to keep a transparent and profitable communication with all our valuable partners. We will therefore continue to keep you updated about any further development and actions that will be taken with respect to the Covid-19 pandemic.
Our customers are of the highest importance to us. Let us prepare for an efficient restart and let us use this difficult period to strengthen our business-partnership.
If you do have any questions, please feel free to contact us directly, we are at your disposal.
Thank you, in advance, for your understanding, trust and partnership.
With best regards,